SECTION 1 – Data Collection and Handling
AAA Executive Cars collect user data to provide safe, efficient, personalized taxi services. This includes:
1.1 Data Provided by Users
- Profile data: First name, last name, email, phone number, physical address, payment details, and billing information.
- Identification and verification documents: Driver’s licenses, photographs, and proof of identity for passengers or drivers (if applicable).
- Support data: Bank details, trip-related details (e.g., date, time, pickup/drop-off locations), and information provided during technical support interactions.
1.2 Data Created During Service Use
- Geopositioning data: Collected for efficient ride organization, safety, and fraud prevention. Users may disable location tracking, though this could impact service quality.
- Transaction data: Payment information, including transaction amount, time, and cardholder name.
- Usage data: Records of app or website interactions, including login times, feature usage, and app/system performance metrics.
- Device data: Details such as IP address, device model, and connection quality for service optimization.
1.3 Data from Other Sources
- Business partners: Includes travel and payment data from associated service providers.
- Public authorities: Information requested by legal or regulatory entities.
SECTION 2 – Using Data for Services
2.1 Service Provision
AAA Executive Cars uses personal data to:
- Set up and manage accounts.
- Organize rides (e.g., route optimization and tracking services).
- Process payments and issue receipts.
- Test and improve system functionality.
2.2 Security Measures
Data is utilized to ensure user and system safety by:
- Sharing driver details (name, photograph, vehicle information) with passengers for transparency.
- Detecting and preventing fraudulent activity or unauthorized account access.
- Providing journey evaluations to address safety concerns.
2.3 Customer Support and Development
Personal and system data help provide responsive customer support and develop new features for better service experiences.
2.4 Non-Marketing Communication
Users may receive notifications about service updates or changes to terms and policies.
2.5 Legal Obligations
Data may be used to comply with legal requirements or court orders.
SECTION 3 – Data Sharing
3.1 Sharing with Other Users
- Passenger details (e.g., name and pickup location) may be shared with drivers to facilitate bookings.
- Driver details (e.g., name, vehicle, and license information) may be shared with passengers.
3.2 Sharing with Partners
- Data may be shared with business partners or payment processors to complete transactions.
3.3 Legal and Regulatory Sharing
- Information may be shared with authorities to comply with legal obligations or resolve disputes.
SECTION 4 – Data Access and Collection Refusal
4.1 Data Access Settings
Users can control data collection permissions through their device or app settings.
- Geopositioning: Enable or disable location tracking.
- Camera: Used for scanning payment details when necessary.
- Phone Status: Granting access ensures better functionality of the application.
4.2 Notifications and Marketing Preferences
Users can:
- Enable/disable service notifications in the app settings.
- Opt out of marketing messages by contacting us.
SECTION 5 – Marketing
AAA Executive Cars’ marketing team may contact users with promotional offers or service updates via email, SMS, or other channels. Users can opt out of marketing communications at any time.
Changes to This Policy
AAA Executive Cars reserves the right to modify this Privacy Policy. Significant updates will be communicated through our website or email. Continued use of our services after changes signifies agreement with the updated policy.
Contact Us
For questions or concerns about this Privacy Policy, please get in touch with us:
Address: Barrett Court, 70 Cardiff Rd, Reading RG1 8ED, United Kingdom
Email: info@taaaxi.com
Phone: +44 118 950 4030