AAA Executive Cars Terms and Conditions

These terms and conditions govern the agreement between you ("the Customer") and AAA Executive Cars ("the Company") for the provision of transportation services. These terms are organized into four sections:

  • Section 1: Terms applicable to account-based services
  • Section 2: Terms applicable to non-account services
  • Section 3: Terms applicable to all bookings
  • Section 4: General terms

Company Information

AAA Executive Cars is a registered company located in [Insert Company Address]. By registering for an account or using our website and app, you agree to comply with these terms and conditions.

Section 1: Account Bookings

  1. Account Registration

    • To make bookings on an account basis, you must submit a completed account application form. Approval is at the discretion of AAA Executive Cars.
    • Customers are responsible for keeping their account information secure. Unauthorized use of account credentials is the responsibility of the Customer.
  2. Bookings and Payments

    • Account bookings must include the account name and agreed security details. Weekly invoices will be sent to the registered email, with payment due within seven days unless agreed otherwise.
    • Delayed payments may incur collection fees and legal costs, with a minimum charge of £10.

Section 2: Non-Account Bookings

  1. General Terms
    • Non-account bookings create a contract between you and the driver, facilitated by AAA Executive Cars. Payment can be made directly to the driver or via prepayment through the app.
    • Refunds for prepayments are not available for cancellations made less than two hours before the scheduled time.

Section 3: Conditions for All Services

  1. Liability

    • AAA Executive Cars aims to meet estimated pickup and journey times but is not liable for delays caused by unforeseen circumstances.
    • Liability for losses, excluding death or injury, is limited to £500. Customers should ensure valuables are covered by appropriate insurance.
  2. Cancellation Policy

    • Customers can cancel bookings via the app, website, or call centre. Cancellation fees may apply for last-minute cancellations.
  3. Conduct and Obligations

    • Customers must treat drivers and staff respectfully and comply with all applicable laws.
    • Alcohol consumption in vehicles is prohibited, and intoxicated passengers may be refused service.

Section 4: General Terms

  1. Website and App Use

    • The website and app are provided for personal use. Unauthorized commercial use or interference with the systems is prohibited.
    • Customers are responsible for ensuring secure access to the website and app.
  2. Intellectual Property

    • All intellectual property rights related to AAA Executive Cars’ website, app, and services are owned by the Company or its licensors.
  3. Amendments

    • AAA Executive Cars reserves the right to amend these terms. Customers will be notified of changes via email or updates posted on the website.

For any queries or further assistance, please contact AAA Executive Cars customer service.